ABOUT GORDON TRUCK CENTERS

With over 75 years and three generations of successful trucking industry experience to draw upon, Gordon Truck Centers (GTC) has been serving the trucking industry for over 35 years. Doing business as Freightliner Northwest, Western Star Northwest, TrailerCraft and Freightliner of Hawaii, GTC operates a network of full-service dealerships with locations throughout the states of Washington, Oregon, Idaho, California, Alaska and Hawaii. As a full-service dealership group, we sell and finance new and pre-owned trucks, service and repair medium and heavy- duty commercial trucks and sell and deliver all makes parts, including Freightliner, Western Star, Fuso, Detroit, Cummins, Allison, and Alliance branded parts.

MISSION

Minimize downtime while providing excellent communication and consistently superior customer service, quality and value across our store network for every customer, every time. Our team is committed to keeping customers on the road.

HOW WE WILL ACCOMPLISH THIS?

LEAN PRINCIPLES

Eliminate waste through continuous improvement.

PEOPLE

Build our team with the best employees and ensure we are a premier employer.

TEAMWORK

Empower our employees to work together to do what is right for the customer and company.

COMMUNICATE, TRAIN, COACH AND AUDIT

Actively engage our employees.

VALUES

Our values serve as a compass for our actions and describe how we behave.

We will do what is right.

We will do our best.

We will treat others the way we want to be treated.